Unclaimed
Popeyes Louisiana Kitchen
Reviews and Complaints
240K
CLAIMED LOSSES
5K
TOTAL REVIEWS
250K
PAGE VIEWS
19
ISSUES RESOLVED
Popeyes Louisiana Kitchen Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTo. Complain
was verbally assaulted by the manager inside and then outside for asking why there was not any choices arable for drinks
User's recommendation: don't ever go on Sunday because I was told they where out of almost everything.
ID
Location
Pocono Lake, Pennsylvania
Preferred solution
Let the company propose a solution
New Reviewer
Gave me the wrong order and rude service.
It was SIMPLE.... but the manager was simple minded and disgustingly unprofessional. I ordered and PAYED for a 10 piece family meal. I was given a 5 piece chicken tenders meal. When I returned my uneaten food accompanied with the receipt, the manager was aggressive and unwilling to provide me with the order I payed for.
User's recommendation: No recommendations.
ID
Location
Denver, Colorado
Cons
- Expensive poor service inconsistency w quality
Loss
$38
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
On Sunday April 3rd I went to Popeye's. I was forced to use the drive-through because the dining area was closed. I ordered the shrimp basket which was $5.00. I also ordered a 3 piece dinner (all wings) which should have been $7.49. I also ordered 2 sides of Cole slaw...
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ID
Location
Rincon, Georgia
Pros
- Great food
Cons
- Poor customer service
- Disrespectful
Loss
$10
Preferred solution
Apology
New Reviewer
Poor customer service at restaurant
This restaurant always have a line wrapped around and takes a long time for service, alway say not enough people working so no choice of sitting inside or taking food out
User's recommendation: Do not visit this store if you're really hungry bc it takes forever.
ID
Location
Tampa, Florida
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBad food
Full order wasnt sent, missing items. Ask for dark meat was given white meat. I dont eat white meat. Missing items apple pie and chilled strawberry lemonade. Popcorn shrimp was cold and hard unable to eat. Fries was old.
ID
Location
Chicago, Illinois
Product
Popeyes Louisiana Kitchen Shrimp
Loss
$42
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBad service
Order was incorrect request dark me was given white meat which I dont eat. Shrimp was cold and hard. Did receive all my order I paid for. Very disappointed and dissatisfied.
ID
Location
Chicago, Illinois
New Reviewer
Good wasn’t right
Didnt get all my chicken! I wii not be going back for a while! They get new people and there we go again , they have to retrain and we have to suffer.
ID
Location
Cypress, Texas
No uniforms popeyes store 12547 elgin il
Am the mother from one of the guys who work on this store 12547,my son have OVER 3 months working without UNIFORM, because they don't have, this ridiculous, it's a corporation, my son has asked the store manager, and he replies his district manage hasn't sent them, my son use his own clothes, he gets grease and butter on them, please somebody need do something ASAP, or let me know if I need to talk with somebody else about this ridiculous situation
ID
Location
Elgin, Illinois
Preferred solution
talk someone about this situation
New Reviewer
Complaint
I signed up on the website and received a coupon I went to the store and was told they did not have a button for the free chicken dinner just a free chicken sandwich. When the lady called she said the same thing She offered no solution . Why give a coupon out when you can't use it. The customer service was horrible . The coupon expired so we could not use any place yet. I don't understand. I am the manager is a subway and we make things right when something goes wrong. Why even sign ? Thank you for your time
ID
Location
Orange Park, Florida
Pros
- Chicken
Cons
- Order was wrong
Loss
$15
Preferred solution
Let the company propose a solution
New Reviewer
Complaint
I signed up on the website and you sent me a coupon went to the store she said she didn't have a button to be able to use the coupon so I wasted my time and the coupon expired so could not use it anywhere else Why send out the coupon if it is not good. I am a manager at Subway and we have to take all coupons. When the lady called me she said I received a complaint and she said we do not have a bottom to honor the free checked dinner just the free sandwich. That does not seem right. This is very frustrating. She didn't offer any other solution Thank you for your time
ID
Location
Tampa, Florida
Just called awful names by one of your employees.
I left two detailed phone calls with your customer service department. I have not heard back from your corporate office. It appears no one seems to care. I will consult elsewhere.
ID
Location
Amarillo, Texas
Preferred solution
Let the company propose a solution
Less that "great" visit to Popeyes.
I sincerely hope that the complaint I filed found its way to Popeyes headquarters and wasn't dismissed in the area office. Fried chicken and no napkins -- WHAT? And don't tell customers that Popeyes is on a budget!! Haha, so are most of your customers.
User's recommendation: Stay away from the Springfield, Mo Popeyes.
ID
Location
Kenosha, Wisconsin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerInjury
I sustained an injury at one of the Popeyes locations. Ive emailed, called and sent pictures of the injury. Its been 15 days, no one has bothered to reach out to me. Id like to know why. Perhaps this is racial discrimination. I will be pursuing legal advice.
User's recommendation: I do not recommend the sun city center location.
ID
Location
Riverview, Florida
New Reviewer
90905****
I been suspended since the 4of march and I havent heard back from them I was suspended for something I dont no about I need to no whats going on I havent been back to work in 3 weeks I been working for Popeyes 25 years
ID
Location
Paris, Texas
New Reviewer
Long wait to get food
Store number 2736 ordered chicken nuggets and the six dollar shrimp box at the Madel stated the window made us pull over at 4:29 I went inside they told me three minutes and it was about another 10 minutes at least brought it to my window never apologize for taking long nothing
ID
Location
Lafayette, Louisiana
Pros
- Good food
Cons
- Always slow service & dont care
Loss
$16
Preferred solution
Let the company propose a solution
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Popeyes Louisiana Kitchen