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Verified Reviewer
New Reviewer

To. Complain

was verbally assaulted by the manager inside and then outside for asking why there was not any choices arable for drinks

User's recommendation: don't ever go on Sunday because I was told they where out of almost everything.

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ID
#3465504 Review #3465504 is a subjective opinion of poster.
Location
Pocono Lake, Pennsylvania
Preferred solution
Let the company propose a solution
New Reviewer

Gave me the wrong order and rude service.

It was SIMPLE.... but the manager was simple minded and disgustingly unprofessional. I ordered and PAYED for a 10 piece family meal. I was given a 5 piece chicken tenders meal. When I returned my uneaten food accompanied with the receipt, the manager was aggressive and unwilling to provide me with the order I payed for.

User's recommendation: No recommendations.

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ID
#3464533 Review #3464533 is a subjective opinion of poster.
Location
Denver, Colorado
Cons
  • Expensive poor service inconsistency w quality
Loss
$38
Preferred solution
Deliver product or service ordered

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New Reviewer
On Sunday April 3rd I went to Popeye's. I was forced to use the drive-through because the dining area was closed. I ordered the shrimp basket which was $5.00. I also ordered a 3 piece dinner (all wings) which should have been $7.49. I also ordered 2 sides of Cole slaw...
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ID
#3463981 Review #3463981 is a subjective opinion of poster.
Location
Rincon, Georgia
Pros
  • Great food
Cons
  • Poor customer service
  • Disrespectful
Loss
$10
Preferred solution
Apology
New Reviewer

Poor customer service at restaurant

This restaurant always have a line wrapped around and takes a long time for service, alway say not enough people working so no choice of sitting inside or taking food out

User's recommendation: Do not visit this store if you're really hungry bc it takes forever.

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ID
#3453555 Review #3453555 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Let the company propose a solution

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New Reviewer

Bad food

Popeyes Louisiana Kitchen - Bad food
Popeyes Louisiana Kitchen - Bad food
Full order wasnt sent, missing items. Ask for dark meat was given white meat. I dont eat white meat. Missing items apple pie and chilled strawberry lemonade. Popcorn shrimp was cold and hard unable to eat. Fries was old.
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ID
#3451123 Review #3451123 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
Popeyes Louisiana Kitchen Shrimp
Loss
$42
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Bad service

Order was incorrect request dark me was given white meat which I dont eat. Shrimp was cold and hard. Did receive all my order I paid for. Very disappointed and dissatisfied.
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ID
#3451116 Review #3451116 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Good wasn’t right

Popeyes Louisiana Kitchen - Good wasn’t right
Popeyes Louisiana Kitchen - Good wasn’t right
Didnt get all my chicken! I wii not be going back for a while! They get new people and there we go again , they have to retrain and we have to suffer.
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ID
#3445706 Review #3445706 is a subjective opinion of poster.
Location
Cypress, Texas

No uniforms popeyes store 12547 elgin il

Am the mother from one of the guys who work on this store 12547,my son have OVER 3 months working without UNIFORM, because they don't have, this ridiculous, it's a corporation, my son has asked the store manager, and he replies his district manage hasn't sent them, my son use his own clothes, he gets grease and butter on them, please somebody need do something ASAP, or let me know if I need to talk with somebody else about this ridiculous situation
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ID
#3439647 Review #3439647 is a subjective opinion of poster.
Location
Elgin, Illinois
Preferred solution
talk someone about this situation
New Reviewer

Complaint

I signed up on the website and received a coupon I went to the store and was told they did not have a button for the free chicken dinner just a free chicken sandwich. When the lady called she said the same thing She offered no solution . Why give a coupon out when you can't use it. The customer service was horrible . The coupon expired so we could not use any place yet. I don't understand. I am the manager is a subway and we make things right when something goes wrong. Why even sign ? Thank you for your time
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ID
#3439390 Review #3439390 is a subjective opinion of poster.
Location
Orange Park, Florida
Pros
  • Chicken
Cons
  • Order was wrong
Loss
$15
Preferred solution
Let the company propose a solution
New Reviewer

Complaint

I signed up on the website and you sent me a coupon went to the store she said she didn't have a button to be able to use the coupon so I wasted my time and the coupon expired so could not use it anywhere else Why send out the coupon if it is not good. I am a manager at Subway and we have to take all coupons. When the lady called me she said I received a complaint and she said we do not have a bottom to honor the free checked dinner just the free sandwich. That does not seem right. This is very frustrating. She didn't offer any other solution Thank you for your time
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ID
#3439361 Review #3439361 is a subjective opinion of poster.
Location
Tampa, Florida

Just called awful names by one of your employees.

I left two detailed phone calls with your customer service department. I have not heard back from your corporate office. It appears no one seems to care. I will consult elsewhere.
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ID
#3434880 Review #3434880 is a subjective opinion of poster.
Location
Amarillo, Texas
Preferred solution
Let the company propose a solution

Less that "great" visit to Popeyes.

I sincerely hope that the complaint I filed found its way to Popeyes headquarters and wasn't dismissed in the area office. Fried chicken and no napkins -- WHAT? And don't tell customers that Popeyes is on a budget!! Haha, so are most of your customers.

User's recommendation: Stay away from the Springfield, Mo Popeyes.

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ID
#3434128 Review #3434128 is a subjective opinion of poster.
Location
Kenosha, Wisconsin

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Verified Reviewer
New Reviewer

Injury

I sustained an injury at one of the Popeyes locations. Ive emailed, called and sent pictures of the injury. Its been 15 days, no one has bothered to reach out to me. Id like to know why. Perhaps this is racial discrimination. I will be pursuing legal advice.

User's recommendation: I do not recommend the sun city center location.

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ID
#3432553 Review #3432553 is a subjective opinion of poster.
Location
Riverview, Florida
New Reviewer

90905****

I been suspended since the 4of march and I havent heard back from them I was suspended for something I dont no about I need to no whats going on I havent been back to work in 3 weeks I been working for Popeyes 25 years
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ID
#3432091 Review #3432091 is a subjective opinion of poster.
Location
Paris, Texas
New Reviewer

Long wait to get food

Store number 2736 ordered chicken nuggets and the six dollar shrimp box at the Madel stated the window made us pull over at 4:29 I went inside they told me three minutes and it was about another 10 minutes at least brought it to my window never apologize for taking long nothing
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ID
#3429528 Review #3429528 is a subjective opinion of poster.
Location
Lafayette, Louisiana
Pros
  • Good food
Cons
  • Always slow service & dont care
Loss
$16
Preferred solution
Let the company propose a solution