Popeyes Louisiana Kitchen Reviews and Complaints
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14
ISSUES RESOLVED
4K
TOTAL REVIEWS
$210K
CLAIMED LOSSES
$526
AVG LOSS
210K
PAGE VIEWS
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Cons
- Customer service
- Service
- Sevice attitude food
Pros
- Food
- Taste
- Chicken
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- Latest review first
- Most helpful reviews first
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Popeyes Louisiana Kitchen in Houston, Texas - I stopped in for one of their 11 piece specials Halloween night… And 45 I got home with my chicken from Popeyes… And believe me it was Halloween… The chicken had blood dripping out of it......
I called the place where I bought the Popeyes chicken Immediately… And let them know the situation… They said the manager had left for the night…I drove back to the establishment the next day… And found out the manager had been let go… It took an act of God to get that 11 pieces of chicken that I had paid for with hard earned money... I’ve never had any problems from the “churches Fried chicken … Churches chicken is the only way I’ll go anymore Popeyes is off the menu
1 comment
Review
Popeyes Louisiana Kitchen in Los Angeles, California - Complaint
They offered me a coupon in the mail for all the hassle but I wasn’t looking in for anything free I just need the store to be stopped when I come because there’s three times I’ve been out of one thing and one time they’ve been out of something else and it’s frustrating
Review
Reason of review
Order processing issue
Several customers parked in the parking lot trying to buy lunch at the Mansfield, Texas Popeyes Kitchen and the doors were shut locked and with a sign saying closed until 5:00 pm . Everyone was so upset and discouraged on this matter. This was our lunch hour and the...
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4 comments
A lot of locations are having to operate on limited hours because employees are quitting left and right. Employees are tired of dealing with rude *** they aren't paid enough to deal with it. Also, they are running out of supplies.
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Review
Cons
- Cutomer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
You decide we didn’t deserve this
Popeyes Louisiana Kitchen - Don’t eat there at that location
I ordered four spicy chicken sandwiches with extra sauce my order was wrong. When I got Hm and sat down with my family to eat the sandwich they was over cooked, dry and it was classic sandwich instead of spicy. I tried calling no one answer the phn. By the way that was on a Sunday night. So I went back on Wednesday night after work and ordered the same sandwiches and spoke to the manager, she was very rude and didn’t let me get a word in. By the was I was being extra nice because she was a old lady and I didn’t want to disrespect her or be rude. I been waiting on Popeyes Corporate Office to get back in touch with me it’s been a week now.
Review
Popeyes Louisiana Kitchen in Riverdale, Georgia - Complaint
My complaint no is VXGYX. I called on Monday and have not heard back from anyone
Review
Service
Popeyes Louisiana Kitchen Drive-through
Cons
- Poor service
- Had two bad experiences and manager was rude
- Never chicken sandwiches and slow and rude
Reason of review
Poor customer service
Loss
$17
Preferred solution
Let the company propose a solution
Tags
Popeyes Louisiana Kitchen in Howell, New Jersey - Had issue in one of your Popeyes
Everything. Awful experience. Needs to be fixed
1 comment
Review
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
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Verified Reviewer
Went to the popeyes location on N Harvey Mitchell Parkway (store location 4972) on Thursday November 3rd. Me and my friend ordered 2 chicken sandwiches, two biscuits, and a Dr. Pepper on the app. The order was placed at 6:35pm central time. When we got to the...
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2 comments
LOL...Next time walk your @#$# into the store and place your order. Thankfully they gave your sandwich away to people who had the temerity to actually show up at a physical location and make an order either through the drive-through or in the shop. Had your sandwich been there, you would have whined that it was cold and soggy as it sat by the wayside waiting for you to turn up.
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Review
Service
Popeyes Louisiana Kitchen Customer Care
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
Tags
Popeyes Louisiana Kitchen - Refund because of canceled order
I placed an online order and it was cancelled but I was still charged
2 comments
Review
Reason of review
Problem with delivery
Loss
$9
Preferred solution
Full refund
Popeyes Louisiana Kitchen in Greenville, North Carolina - Closing early
Manager refused to serve us and made us leave at 8:30 when the lobby closed at 10. He had his kids running around and was overall rude. Horrible customer service
Review
Popeyes Louisiana Kitchen in Ypsilanti Charter Township, Michigan - Clarification
Store would not let me order chicken sandwich until 2pm, i was there at 130 and said I must wait exactly a half hour just to order.
Review
Product
Popeyes Louisiana Kitchen Chicken
Reason of review
Poor customer service
Preferred solution
Not wait until 2pm just to order the chicken sandwich
Tags
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You should sue those Bloody Basstah's for serving you up that crap. Stand up for your rights!
Don't let people rip you off! Lettuce learn how to cook at home.