This is my first time of visiting any of your outlets and i guess it will be my last time.
i was at your Brockton outlet at exactly 9.35pm , waited at the drive through shouting hello without response severally. Decided to go inside hoping that it could be because of a large number if people on the line , lo and behold there were just two customers.
I place my order of 8 spicy tenders with two sides and it took another hour before i started asking what the issue was and yet it took another lousy 30 minutes for me to get my food. At this rate this outlet will close soon because the customer service is in a mess and the staff are not trained and confused and there is a visible lack of leadership to direct the affairs.
Product or Service Mentioned: Popeyes Louisiana Kitchen Drive-through.
Reason of review: Poor customer service.