I visited the location on East Dublin-Granville Road in Columbus, OH, about 6pm, Sunday, July 15, 2018. I had never been to a Popeyes before this visit; I had looked at the menu on line and had decided what my order would be.
When I pulled up to the drive thru to place my order, I was told by a not-so-pleasant voice that they were out of chicken. No explanation was given, nor was I given an opportunity to order something other than chicken.
Whatever the problem was, it occurs to me that local management could have salvaged this sale if the employee knew how to deal with customers. As it is, I don't expect to patronize this location again, and, sadly will not know how your chicken tastes.
Product or Service Mentioned: Popeyes Louisiana Kitchen Drive-through.
Reason of review: Poor customer service.