3308 Bragg Blvd, Fayetteville, NC 28303, USA
Not resolved
2.8
Details
1 comment

I was in the drive thru attempting to place my order at store# 4749 and I began by tell the lady I had a coupon on my phone then she interruptes me to say she can't take the coupon because it had to be a paper one. I said excuse me and she said she coulldnt take the coupon once more, so I asked what was the issue and she says she will take it this time but she wouldn't the next.

She then ask is that all and I say a boneless wing bash and before I could finish she interrupted me yet again and rudely says "that chicken frozen" so I said that'll be all. I drive to the window and hand her my card and she was taking another order at that time and I observed her still being rude... She hands me a box no bag with honey and hot sauce on top, but I hear her say to the manager that they ordered the boneless wing bash after she just told me they were frozen... I was appalled and I simply asked her for corporate number and she said she don't have it...

She don't know it, but I could go online to find it. We were there at 6:34pm (time on receipt) tonight and the cashier name on the receipt that she gave (doesn't match my credit-card receipt total meaning it's not mine) me was Meosha and to make matters even worse my food was not hot, but I refused to go back to deal with that type of behavior which the manager on duty was right behind her in the window.

Product or Service Mentioned: Popeyes Louisiana Kitchen Drive-through.

Reason of review: Poor customer service.

Popeyes Louisiana Kitchen Pros: When i left.

Popeyes Louisiana Kitchen Cons: Rudeness of staff, Old food, Lied to about purchasing a menu item.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1605622

I currently work here. I'm so sorry that happened to you.

Popeyes Louisiana Kitchen Reviews

  1. 946 reviews
  2. 640 reviews
  3. 458 reviews
  4. 165 reviews
  5. 129 reviews
Popeyes Louisiana Kitchen reviews