FROM: Mrs. Thompson, 715 So. 22nd St. #6 Paducah, Ky. 42003 REGARDING: Popeys 2090 Lone Oak Road Paducah, Ky 42003
I ordered chicken & then paid. My grandaughter wanted a drink, so I ordered a med. Drink, while i got money, clerk gave her a water cup she filled it with soda. I refused to pay $1.69 for a cup that small & was told it was water cup I was not offered regular cup. Manager insisted I pay & was very smart mouthed. He then pretend to pay himself after canceling order. He even took the next persons money. We came together, but ordered & paid separately. She ordered only peppers. She only got the peppers after her significant other came & spoke up. Managers should learn good customer service and practice it. I did not get the drink. Manager threw it in trash. We stopped at store I want nothing else from there.
Product or Service Mentioned: Popeyes Louisiana Kitchen Manager.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.